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Refund Policy

Effective Date: 2024

At Zerozilla, we strive to ensure our customers are completely satisfied with our products and services. If you are not satisfied with your purchase, we are here to help.

1. Refunds

1.1 Eligibility for Refunds

  • You must request a refund within 30 days of your purchase.
  • The product or service must be unused and in the same condition that you received it.
  • Proof of purchase is required.

1.2 Non-Refundable Items

Certain types of goods or services are exempt from being returned. These include:

  • Custom software development services
  • Digital products or services once they have been delivered or accessed
  • Any product or service explicitly marked as non-refundable at the time of purchase

2. Refund Process

2.1 How to Request a Refund

  • Contact our customer service team at info@zerozillatest.com.
  • Provide your order number, details of the product or service, and the reason for your refund request.

2.2 Processing Time

  • We will inspect your request and notify you of its status within 15 business days.
  • If approved, we will refund your original payment method. You should receive the credit within 10 business days, depending on your card issuer’s policies.

3. Exchanges

3.1 Defective or Damaged Products

If you received a defective or damaged product, contact us immediately at info@zerozillatest.com to arrange an exchange.

4. Contact Us

If you have questions about our Refund Policy, please contact us:

Zerozilla Infotech Pvt Ltd
#1 - Aman Avenue, 6th Block, Koramangala
Bangalore, Karnataka 560095
info@zerozillatest.com
+91 73495 09005